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Billing Terms and Conditions

Last Updated: 7th March, 2026

Centolio Payment Policy


1. Accepted Payment Methods

At Centolio, we offer a variety of secure payment options to ensure a smooth and convenient checkout process. We accept the following methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • Apple Pay & Google Pay

All payments are processed in British Pounds Sterling (GBP).


2. Payment Processing

  • Full payment is required at the time of purchase.
  • Orders will only be processed and dispatched once payment is successfully received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices on Centolio are listed in British Pounds Sterling (GBP).
  • Prices are subject to change at any time without notice.
  • Applicable taxes and delivery charges will be calculated at checkout.

4. Secure Payment Processing

  • Centolio uses SSL encryption and trusted third-party payment gateways to ensure all transactions are fully secure.
  • We do not store your credit card or payment information on our servers.

5. Refunds & Chargebacks

  • All refunds are handled in accordance with our Refund & Return Policy.
  • We reserve the right to dispute any unauthorised chargebacks. Please contact us in the first instance if there is an issue with your order at support@centolio.com

6. Fraud Prevention

  • Centolio reserves the right to cancel or place on hold any order suspected of fraudulent activity.
  • We may request additional identity verification for high-value transactions in order to protect both parties.

7. Contact Us

Store Name: Centolio
Address: 38 Leadenhall St, London EC3A 1AT, United Kingdom
Email: support@centolio.com
Phone: +44 7418 353855
Contact: Contact Page

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM BST

We aim to respond to all emails within 1–2 business days.

Thank you for shopping with Centolio